How to turn a client into a First Business Partner: the experience of Bohdan Redchenko
He knows how to listen, react quickly and build trust. For colleagues, he is a reliable partner, for clients, he is a person you can call even outside of work. Behind each of his success stories is a simple formula: move forward and not lose balance. Bohdan became one of the best managers who built the largest number of trusting relationships with the First Business Partner per quarter.
Bohdan does not strive to be “the best of all” - he strives to be better than yesterday's self. Each new goal for him is a personal challenge that must be overcome.
“I do not measure my success by other people's achievements. It is important for me to see my own progress.”
His approach to work is simple: first - mutual understanding, then - business. The story of one client who grew from a small store to the first business partner of Omega // confirms: trust and openness work better than aggressive sales.
“Sometimes, to help a client, you have to say no. It’s not easy, but the result is worth it.”
Usually, there is so much work that sometimes there is not enough time for a hobby, and when there is time, it brings balance to life. Once Bohdan was engaged in powerlifting, had the title of master of sports, and now his mornings begin with jogging. “Running is my daily workout not only for the body, but also for the brain. It teaches you to keep up the pace and not give up in the middle of the distance.” The discipline developed in sports is transferred to work: clear goals, consistency, stable results.
Fishing, cars, meetings with friends are the moments when Bohdan recharges. He is sure: without restoring energy, it is impossible to maintain a high rhythm in work.
At the end of the conversation, Bohdan formulates what can be called his life credo:
“Don’t stop. In any business, it is important to move forward — even in small steps, even when it is difficult.”
And it is this ability to not stand still that makes Bohdan not only a strong manager, but also a person who knows how to inspire others.