We recently spoke with a representative of the company "AGRO TM", Vadim Tsipko - the company's commercial director about business development strategies, company priorities and the importance of partnership in the face of modern challenges.
Tetyana: Good afternoon, Vadim. I am glad to see you and thank you for joining our meeting.
Today you are representing the company "AGRO TM". Can you please tell us about your position and a little about yourself?
Vadim: I hold the position of commercial director of "AGRO TM". I started my journey as the head of the sales department, and now I am responsible for the company's commercial activities. I have been working in this field for about 20 years, in particular in sales and the auto business. I even had an interview at your company before, so I know the market and your activities well.
Tetyana: It is great that you have such professional experience in your work. Please tell me, do you have a strategic vision for the development of your company, taking into account modern realities?
Vadim: Our company is always looking for ways to maintain its market position. Today, we focus on the development of imported equipment, as the market for domestic equipment is gradually shrinking. Especially after the full-scale war, which significantly affected the industry. We always adapt to the needs of our customers and look for new opportunities for development, both in the product range and in cooperation with suppliers.
Tetyana: This is the right approach - to be open to new methods and adapt. What areas are currently a priority in your work?
Vadim: Our main priority is people, our staff. We invest in their development, train them in new methods of work, understanding market trends and working with clients. In addition, we are actively working on developing strategies and recruiting personnel to always have a reserve of professional specialists. In addition to personnel, important areas are the development of the range, in particular fuels and lubricants.
Tetyana: What can you say about our cooperation?
Vadim: We have been cooperating with Omega // for many years. All issues are resolved promptly, no serious problems have arisen. This indicates the reliability and professionalism of our cooperation. We value you as one of the best partners.
Tetyana: It is very nice to hear. And what exactly do you value in the interaction of our companies?
Vadim: There are several important aspects. Firstly, it is the competence of your managers, who always provide comprehensive information about the products. Secondly, your logistics work flawlessly - the speed and customer focus are impressive. Thirdly, your website. It is very informative and convenient, which greatly facilitates the work process.
Tetyana: What can you say about our people? Who have you collaborated with? Who can you single out and why?
Vadim: I communicated the most with the manager - Oleg Tlusty. He always promptly resolves all issues. Your managers are true professionals.
Tetyana: What do we need to pay attention to in order to become even better?
Vadim: Your managers are professionals who analyze the market and look for new products, which is very important. We hope that in the future you will have a new assortment. Continue in this direction, because the market is constantly changing and requires new solutions.
Tetyana: I would like to talk in more detail about the convenience of Omega // services for your company. Which of our services do you think work well for us?
Vadim: If we talk about the complaints service, then everything works very quickly and efficiently. Few on the market are able to process requests for returns of goods so quickly and resolve all issues. This really deserves high praise. Your approach to this process reflects the professionalism and customer-oriented nature of the company.
Your company's website is one of the most convenient to work with. The platform is easy to navigate, which greatly facilitates the ordering process. Orders are processed very quickly, and the company receives feedback immediately. In modern conditions, when efficiency is a key factor in success, this is a big plus. Thanks to your online platform, even employees of retirement age can perform their tasks without any problems.
Tetyana: Thank you for such kind words. And what achievements of your company over the past year do you consider the most significant?
Vadim: We have retained our employees, which is extremely important. These are people who not only support our company's vision, but also help shape the vector of development aimed at new achievements. They move us forward and inspire change.
We have begun to significantly expand the range of products, in particular, due to the products of your company Omega //. This is an interconnected process that contributes to both our growth and the strengthening of partnership relations.
Tetyana: Thank you for your openness and pleasant cooperation. We really appreciate our interaction and hope for the further successful development of our companies.
See you soon!