We have prepared for you a master class "Improving of Service Efficiency", where we will talk about the most important points in the work of technical service:
- time as the main product of the service;
- the role of the service consultant in the sale of services, his fears;
- fears and motives of customers;
- recommendations for visual examination with the vehicle for the service consultant;
- maintaining relationships with customers.
In addition, you will find a lot of useful information about the international service concepts of Bosch Car Service and Bosch Module. Bosch specialists will make presentations where you will learn about the nuances and requirements of the programs.
Having gained new knowledge and got with fresh ideas, you can relax in entertaining locations with family and colleagues.
Have fun and spend time usefully with professionals!